Shipping policy

We offer free shipping on all orders within Australia, Austria, Canada, France, Germany, Mexico, New Zealand, Spain, the United Kingdom and the United States. No minimum purchase is required.

Delivery Time: Estimated delivery is 4–8 business days from shipping confirmation. Business days are Monday through Friday, excluding public holidays.

In exceptional cases, such as carrier disruptions, loss in transit or reshipment, delivery may take up to 20 business days from shipping confirmation. If your order has not arrived after 20 business days, please contact us at info@calmborne.com. We will investigate and offer a replacement shipment or refund, as applicable.

Delivery estimates may vary slightly due to carrier delays, holidays, weather conditions, or other circumstances outside our control.

Order Tracking: Once your order ships, you will receive a confirmation email with your tracking information. You can also track your order here.

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at info@calmborne.com within 7 days of the expected delivery date. We will review the case and arrange a replacement or refund when applicable.